CONTACT US
If you have any queries or would just like to chat to us, please email us on one of the appropriate emails below:
Customer Services
Order queries, shipping and tracking (where is my order?), refunds, damaged goods, or international shipping quotes, please email Customer Services quoting your order number (if you have one) on [email protected]
If you want to speak to someone, please call Customer Services free on +44 (0) 808 196 5008: Monday-Friday 9:30am-2:30pm. All voicemails are returned within 24 working hours.
Live Chat is available 9:30am-2:30pm Monday-Friday and 5pm-8:30pm on Tuesday-Thursday. Instagram Direct Message is open 24/7, all DM's are answered within 1-12 hours depending on time zone.
Please note that our phonelines and live chat are closed between 12pm and 1pm for lunch.
Are you a brand and want your products to be featured at The Modern Nursery?
Please email Natalie at [email protected] with your pricelist and catalogue, website url and Instagram handle for our consideration. Please appreciate that we get a lot of emails of this nature and cannot always get back to everyone.
Are you an influencer and do you want to collaborate with us?
Please DM us on Instagram.
And finally, don't forget to follow The Modern Nursery on social media;
Office address: (Please do not return orders to this address. See Returns and Exchanges page for a different returns address)
The Modern Nursery Ltd
PO Box 871
ORPINGTON
BR6 1JY
Company number: 10330781
Company VAT number: GB259886433
Office address: (Please do not return orders to this address. See Returns and Exchanges page for a different returns address)
The Modern Nursery Ltd
PO Box 871
ORPINGTON
BR6 1JY
Company number: 10330781
Company VAT number: GB259886433
